Copies of medical records

If your complaint relates to a physician�s failure to provide copies of your medical records, you should be aware that:

*A health care provider or contractor shall not charge for the pertinent information contained in medical records provided to:

  1. Another health care provider for the purpose of providing continuing care to the patient to whom the medical record pertains.
  2. The patient to whom the medical record pertains for the demonstrated purpose of obtaining health care.
  3. The health care decision maker or surrogate of the patient to whom the medical record pertains for the demonstrated purpose of obtaining health care.
  4. The Arizona medical board or an officer of the department of health services or the local health department requesting records pursuant to section 36-662.